Resource Productivity Planner

NeuMerlin Group is a Multi-Boutique Marketing Agencies. Our subsidiary companies provide branding, strategic planning, media planning, creative, advertising design, TV commercial, in-store communication, direct and promotional marketing and digital and interactive communication services to clients throughout Asia Pacific region in various industries.

In essence, the Resource Productivity Officer acts as a central hub for resource management, ensuring that the right resources are in the right place at the right time.

Resources Productivity Officer Core Responsibilities:

• Resource Allocation and Scheduling:
  
  • Develop and implement weekly work schedules that optimize the use of all available human resources 
  • Assign tasks to specific resources based on their man-hour classification, workload/availability, and the priority of the task. 
  • Ensure that schedules are realistic and achievable, considering factors such as workload, deadlines, and resource constraints.
• Communication and Coordination:
  
  • Coordinate with the account planning team and project managers to ensure that resources are aligned with project goals.
  • Address any scheduling conflicts or resource availability issues.
• Workflow Centralisation and Optimization
  
  • Collect and update with all the SOPs (Standard Operating Procedure) for Service Products from all productive resource teams 
  • Develop standard workflow in Asana to streamline the scheduling process.
  • On-going optimize for best practice process and make suggestions for management tools optimization
• Monitoring and Reporting:
  
  • Provide all resources calendar a month ahead (minimum two-weeks)  
  • Monitor the progress of tasks and track resource utilization against planned schedules.
  • Generate reports on resource productivity and identify areas for improvement.
  • Provide reports on the effects of scheduling changes.

Key Skills:

• Planning and Organization: Strong ability to create and manage complex schedules.
• Analytical Skills: Ability to analyze data and identify trends.
• Communication Skills: Excellent written and verbal communication skills.
• Problem-Solving Skills: Ability to identify and resolve scheduling conflicts.
• Technical Skills: Proficiency in scheduling software and other relevant tools.
• Knowledge of the Business: Understanding of the organization's operations and resource requirements.

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Qualifications:

• Education: Bachelor's degree (Business, Marketing, or related).
• Experience: Project management/resource planning; marketing agency experience a plus.
• Skills:
  
  • Fluent Thai, strong English.
  • Asana/project management software proficiency.
  • Strong organization, communication, and problem-solving.
  • Familiarity with marketing agency work culture.

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